Virtual Assistant Trainer (Remote) at Raphael Group

Job Description

Company Overview

Raphael Group is a professional virtual assistant service that connects employers with skilled remote assistants. We offer a wide range of support services to individuals and businesses, including scheduling, email management, research, and more. Our goal is to simplify the hiring process and help clients focus on growing their business.

Job Title

Virtual Assistant Trainer

Job Location

Abuja (FCT) and Lagos (Remote)

About the Role

We are looking for a highly skilled and passionate Virtual Assistant Trainer to join our dynamic team. In this role, you will be responsible for designing, delivering, and evaluating training programs that equip aspiring VAs with the skills and mindset needed to succeed in international roles. You’ll be at the forefront of shaping the next generation of high-performing virtual assistants.

Key Responsibilities

• Develop and update comprehensive VA training materials (lesson plans, presentations, assessments, resource guides)
• Facilitate live virtual training sessions via Zoom or Google Meet for groups of 10–50 trainees
• Mentor and provide personalized feedback to trainees
• Teach core VA skills, including:
  • Administrative support
  • Email and calendar management
  • Customer service
  • Social media management
  • Content creation and Canva-based graphic design
  • Research and data entry
  • CRM tools (HubSpot, Zoho, Salesforce)
  • Project management platforms (Trello, Asana, ClickUp)
  • Google Workspace & Microsoft Office
• Evaluate performance and certify qualified trainees
• Stay current with industry trends to enhance training content
• Collaborate with recruitment/placement team to ensure job readiness
• Offer post-training support for a smooth transition into VA roles

Qualifications & Skills Required

• 2–3 years of experience as a Virtual Assistant or managing VAs
• Proven experience as a trainer, coach, or mentor
• Strong leadership, communication, and facilitation skills
• Familiar with VA industry tools, platforms, and best practices
• Strong command of English (written and spoken)
• Tech-savvy and confident using platforms like Zoom, Slack, Google Meet, and LMS
• Patient, empathetic, and passionate about teaching
• Ability to create SOPs and workflow systems
• Certification in training, coaching, or project management is an added advantage

Working Conditions

• Fully remote with flexible, consistent work hours
• Weekly check-ins and regular training updates
• Must have:
  • Reliable laptop
  • Stable electricity and high-speed internet (min 10 Mbps)
  • Quiet workspace

What We Offer

• Competitive monthly salary: ₦150,000 – ₦200,000 (based on experience and performance)
• The opportunity to impact lives and create meaningful job opportunities
• Long-term career growth and promotion paths
• Access to premium courses and an engaging remote team culture

Application Requirements

• An updated CV
• A 2–3 minute video introducing yourself and sharing what makes a great Virtual Assistant Trainer
• A recent professional headshot (clean background, well-lit, business-casual or formal attire)