Community Executive

Job Description

Community Executive at Zap Africa

Zap Africa is committed to fostering engaged and dynamic communities across digital platforms. We strive to create a welcoming environment for collaboration and innovation, empowering our members to connect and grow.

Role Description

As a Community Executive, you will play a key role in managing our Telegram and Discord communities. Your responsibilities will include moderating online discussions, organizing community events, creating engaging content, and fostering a sense of belonging among members. While this role is based in Lekki, it offers flexibility for remote work.

Key Responsibilities

• Manage and engage with members on Telegram and Discord platforms.
• Moderate conversations to ensure alignment with community guidelines.
• Plan and promote community events to drive participation.
• Develop and share content to strengthen community connections.
• Monitor engagement metrics and analyze sentiment to improve strategies.
• Address conflicts with diplomacy and maintain a positive atmosphere.

Qualifications

• Excellent written and verbal communication skills.
• Proven experience in community management or customer service.
• Proficiency in social media platforms and community engagement tools.
• Strong organizational skills to plan and execute events effectively.
• Problem-solving abilities and conflict resolution expertise.
• Familiarity with analytics tools to track and enhance community engagement.
• Ability to work independently while contributing to a collaborative team environment.

Application Closing Date

Not Specified

Note:

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See Also: Community Manager at Trainlance