IT Intern

Job Description

Baobab Microfinance Bank Company Overview

Baobab Microfinance Bank is an investment-driven financial institution focused on expanding access to financial services for entrepreneurs underserved by the traditional banking sector. Established in July 2005 by PlaNet Finance alongside global investors including International Finance Corporation, AXA Belgium, Societe Generale, European Investment Bank, French Development Agency, and Developing World Markets, Baobab’s mission is to build leading microfinance banks across multiple countries while delivering sustainable financial inclusion.

Job Title: IT Intern at Baobab Microfinance Bank

Location

Lagos

Employment Type

Internship

Work Mode

Onsite

Reports To

Regional IT Support Officer

Contract Status

Local contract with Nigerian MFB

Role Overview – IT Intern

The IT Intern will support enterprise IT infrastructure operations across Baobab Nigeria branches. This role focuses on hardware management, system monitoring, user support, and infrastructure maintenance to ensure operational continuity within a regulated microfinance banking environment.

Key Responsibilities – IT Internship Role

• Ensure hardware systems are properly configured, deployed, and utilized; train users on IT tools.

• Provide end-user support for IT infrastructure and resolve issues within 48 hours; no support ticket should remain unattended for more than 4 business hours.

• Maintain and update IT inventory records, ensuring system integrity, confidentiality, and availability.

• Ensure all Windows devices are updated and compliant:

  • No Windows updates older than 10 days

  • No antivirus updates older than 3 days

  • 100% PC management coverage with valid licenses

  • Mobile devices properly enrolled in MDM

• Maintain functionality of infrastructure systems (Inverters, PCs, Network devices, CCTV cameras, etc.) across branches.

• Perform routine checks on network devices and report anomalies within 24 hours.

• Ensure biometric machines are functional in all Baobab Nigeria branches.

• Carry out additional duties assigned by the Line Supervisor or Departmental Head.

Requirements for the IT Intern Position

• University Degree in Computer Science, Electronic Engineering, Computer Electronics, or related discipline.

• Must have completed NYSC (preferably within the last 6 months).

• IT-related certifications are an added advantage.

• Good knowledge of Enterprise IT Infrastructure.

• Knowledge of microfinance banking operations is desirable.

Required Skills

• Office automation proficiency

• Basic knowledge of application development

• Ability to work under pressure

• High level of integrity

• Self-driven and capable of independent task execution

• Adaptability to emerging IT innovations

• Fluent in English (written and spoken)

Application Closing Date

1st March, 2026