Front Desk Officer

Job Description

Front Desk Officer at MacTay Consulting

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organizations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

Job Responsibilities:

• Welcome guests and check their details against their bookings.
• Allocate guests to their rooms and provide keys.
• Provide concierge services such as booking theatre tickets, arranging travel, and providing information about local amenities and attractions.
• Check guests out, take payments, and return deposits.
• Answer phone calls from prospective customers and guests, take messages, and deliver them.
• Complete administrative tasks such as filing and photocopying.

Job Requirements:

• Minimum of a National Diploma in any course of study.
• Good knowledge of Microsoft Office (Excel and Word).
• Female candidates are preferable for gender balance.
• Must have clear communication skills and enjoy meeting people.
• Minimum of one year of experience in a similar role.