Front Desk Officer

Job Description

Front Desk Officer at Worknigeria

Worknigeria was established with a singular vision: to help the vast Nigerian workforce find meaningful jobs. Our mission also includes upskilling individuals and fostering career growth within their respective fields.

Job Summary

The Front Desk Officer serves as the first point of contact for clients, visitors, and employees. This role is crucial for providing exceptional customer service, maintaining an organized reception area, and performing administrative tasks to support the smooth functioning of the organization.

Key Responsibilities

• Reception Management: Maintain a clean, organized, and welcoming reception area.
• Customer Service: Provide outstanding service to clients, visitors, and employees by responding to inquiries and resolving issues professionally.
• Communication: Handle incoming calls, respond to emails, and relay messages accurately.
• Administrative Tasks: Perform data entry, filing, and other administrative duties as required.
• Appointment Scheduling: Manage appointment and meeting schedules, ensuring all arrangements are in place.
• Record Keeping: Maintain accurate visitor logs and appointment schedules.
• Security: Monitor the reception area for security purposes, reporting any concerns to management.
• Other Duties: Order office supplies, manage mailroom activities, and assist other departments as needed.

Requirements

• Education: Degree in a relevant field or related discipline.
• Experience: 1-2 years in a front desk or administrative role.
• Skills:
  • Strong communication and customer service skills.
  • Proficiency in Microsoft Office and administrative software.
  • Ability to thrive in a fast-paced environment.
• Personal Qualities:
  • Professional, courteous, and welcoming demeanor.
  • Discretion in handling sensitive information.

Salary

₦190,000 monthly (Gross)

Application Closing Date

29th January, 2025

How to Apply

Interested and qualified candidates should attach their CV.

See Also: Front Desk Officer at Tybitx Services