Junior Virtual Assistant

Job Description

Junior Virtual Assistant at ARO Management

ARO (pronounced A-R-O) is a dynamic and versatile company offering exceptional services in both the property and technology sectors. Through our specialized divisions—ARO Management, ARO Properties, and ARO Technologies—we blend innovation and expertise to meet our clients’ diverse needs seamlessly. Founded in 2015, we initially focused on providing exceptional stays and soon expanded into property management services. By 2018, we launched ARO Management Nigeria Ltd, addressing property management challenges in a new environment.

Our team has grown from 2 to over 15 well-trained professionals and contractors. Recently, we’ve ventured into technology projects, achieving milestones like developing a website for a UK hotel. Despite being a small company, ARO stands out for its nimbleness, versatility, and problem-solving ability. We are committed to excellence and have big ambitions for the future.

Location

Abuja (Remote)

Job Description

The Junior Virtual Assistant at ARO Management is responsible for performing administrative tasks, organizing schedules, managing online systems, and addressing client and guest inquiries promptly and professionally. This role requires strong multitasking skills and the ability to work independently in a remote environment.

Key Responsibilities

• Assist in managing guest check-ins, check-outs, and assessments.
• Respond promptly to guest inquiries and resolve issues professionally.
• Coordinate schedules, bookings, and maintenance activities.
• Organize and maintain property records and documentation.
• Prepare reports and summaries for management.
• Support team members with virtual administrative tasks.
• Collaborate with the team to provide outstanding guest experiences.

Requirements

• Educational Qualification: OND with 1-3 years of experience.
• Technical Requirements:
  • Reliable internet connection and a personal computer.
  • Availability to work within specified hours or time zones.
• Skills:
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite and virtual platforms (e.g., Zoom, Slack, Google Meet).
  • Knowledge of property management systems is a plus.
  • Attention to detail and problem-solving skills.
• Personal Attributes:
  • Strong work ethic and ability to work independently.
  • Customer-oriented mindset with a proactive approach to problem-solving.
  • Professionalism and integrity in handling confidential information and customer interactions.
• Must reside in Abuja, FCT.

Salary

₦30,000 – ₦70,000 / Month

Application Closing Date

29th January 2025

How to Apply

Interested and qualified candidates should attach their CV.

See Also: Virtual Assistant at Raphael Group