Operations Officer

Operations Officer at Cordros Capital Limited

Cordros Capital Limited, a prominent financial services group in African markets renowned for wealth creation, is currently seeking qualified candidates to join our team:

Job Purpose:

We are in need of an Operations Officer for Cordros Registrars Limited who will oversee the day-to-day operations of the business. We seek a professional with a solid understanding of the registrars business and the financial services industry.

Objectives of this Role:

• Manage the day-to-day operations of the Registrars Business.
• Ensure timely and accurate regulatory reporting.
• Maintain comprehensive record-keeping for clients and company records.
• Actively pursue new business opportunities.
• Facilitate clients onboarding processes.
• Utilize technology to drive 90% of service offerings.
• Execute tasks with sound judgment and high competence to achieve a customer satisfaction rating of at least 90%.

Job Responsibilities:

• Ensure timely and error-free regulatory reports.
• Maintain adequate record-keeping for clients and company records.
• Actively prospect new business opportunities.
• Facilitate clients’ onboarding processes.
• Utilize technology to drive service offerings.
• Demonstrate sound judgment and high competence in execution to achieve customer satisfaction.

Job Requirements:

Education:

• Minimum of a Bachelor’s Degree in relevant disciplines such as Business Administration or Management Sciences.
• An MSc or MBA will be an added advantage.

Work Experience:

• At least 3-4 years of experience in a similar role.
• Prior experience within the Financial Services and Registrars Business.

Key Knowledge and Skills:

Knowledge:

• Proficiency in Microsoft Office suites.
• Ability to handle a fast-paced environment and make informed decisions.
• Understanding of the tenets of Registrar Business.

Skills:

• Excellent analytical, evaluative, and problem-solving abilities.
• Ability to multitask and manage time effectively.
• Ability to work under pressure and take initiative.
• Results-driven.

Behavioral Attributes:

• Adaptability, flexibility, and ability to thrive on challenges.
• Strong team player with excellent communication and interpersonal skills.
• Display emotional intelligence.
• Self-motivated with drive, energy, and initiative.
• Integrity, honesty, and commitment to maintaining client confidentiality.