Product Officer

About Ecobank Nigeria

Ecobank Nigeria – Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

Job Details

CASA ENG CND 998

Job Identification: 593

• Ensure the positioning of Deposit products as “best in brand”.
• Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
• Deliver on sales targets on every product
• Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
• Understand and provide product knowledge, training and guidance to sales team
• Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
• Conduct annual Customer Survey and provide competitor analysis
• Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
• Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
• Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
• Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement.
• Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
• Comply with all the Group’s policies and procedures.
• Provides business justification for new product development.