Relationship Manager

Relationship Manager at Resource Intermediaries Ltd

Resource Intermediaries Limited is a distinguished HR Outsourcing and Consulting firm specializing in customized recruitment solutions. Our expertise spans a wide range of positions, from top-tier executives to entry-level roles, including technical, contractual, semi-skilled, and unskilled jobs. Additionally, we offer services such as Fumigation, Janitorial Services, Payroll Administration, Expatriate Management, Manpower Planning, and Executive Training.

Job Summary

The Relationship Manager is responsible for driving business growth by acquiring, managing, and deepening relationships with clients. This role involves advising customers on financial solutions, ensuring excellent service delivery, and achieving revenue targets. The ideal candidate must possess strong sales acumen, credit risk knowledge, and a proactive approach to client relationship management.

Key Responsibilities

• Acquire and manage high-value clients to drive deposit growth and revenue generation.
• Provide tailored financial solutions that align with customers’ needs and investment goals.
• Ensure strict adherence to credit policies, risk management frameworks, and regulatory requirements.
• Process and manage new account openings, deposit rollovers, and FX transactions.
• Track and update customer transactions while ensuring timely documentation.
• Identify potential business opportunities and escalate high-value leads to senior management.
• Deliver exceptional customer service by promptly addressing inquiries and resolving complaints.
• Prepare and submit marketing and financial reports to the Branch Leader.

Key Performance Indicators (KPIs)

• Deposit volume and portfolio growth.
• Market share expansion and revenue performance.
• Credit quality and risk assessment accuracy.
• Customer satisfaction and complaint resolution efficiency.

Candidate Profile

• Minimum of 2–3 years of full-time banking experience in relationship management, sales, or financial advisory.
• Bachelor’s Degree in Social Sciences, Business, or related fields.
• HND holders must possess a Master’s degree.
• Strong understanding of banking operations, credit analysis, and financial advisory.

Soft Skills

• Excellent communication, negotiation, and customer relationship management skills.

Salary

₦700,000 – ₦1,000,000 per month.

Application Closing Date

Not specified.

See Also: Account Relationship Manager at Zenith Bank Plc