Sales Administrator

Salesforce Administrator at Eryk IT

Eryk IT is a global leader in innovative technology solutions, providing businesses with cutting-edge IT services and products. Our mission is to empower organizations with advanced tools that drive growth, efficiency, and digital transformation.

Job Summary

Eryk IT seeks a skilled and proactive Salesforce Administrator to manage, maintain, and enhance our Salesforce platform. This role is crucial in ensuring the efficiency, security, and performance of our Salesforce system to support business goals.

Key Responsibilities

• Administer and maintain the Salesforce platform for optimal performance.
• Manage user accounts, roles, permissions, and security settings.
• Customize Salesforce objects, fields, workflows, validation rules, and page layouts.
• Develop and maintain reports and dashboards for business insights.
• Provide training and technical support to end-users.
• Collaborate with cross-functional teams to implement business solutions.
• Automate processes using Salesforce Flow, Process Builder, and Approval Processes.
• Conduct data audits and maintain data integrity within the system.
• Stay updated on Salesforce best practices and recommend improvements.
• Document system configurations, processes, and user guides.

Qualifications

• Bachelor’s Degree in Business, Information Technology, or a related field.
• Salesforce Administrator Certification is required.
• Three or more years of experience as a Salesforce Administrator or a similar role.
• Proficiency in Salesforce platform administration and customization.
• Strong knowledge of Salesforce security, profiles, roles, and permission sets.
• Experience with custom objects, fields, workflows, reports, and dashboards.
• Understanding of Salesforce automation tools such as Flows and Process Builder.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks efficiently.

Preferred Qualifications

• Experience with Salesforce Sales Cloud or Service Cloud.
• Familiarity with data management tools such as Data Loader.
• Understanding of Salesforce Lightning Experience.
• Experience working in an agile environment.

Salary

₦450,000 – ₦700,000 per month

Application Closing Date

19th March 2025

See Also: Sales Reporting and Analysis Executive at Serviq