Social Media and Office Support Associate

About Lopterra Services Limited

Lopterra Services Limited – LOPTERRA means Leveraging on Professional World. We are a leading provider of innovative and reliable business solutions. We specialize in delivering high-quality Human Resources and professional development training courses to our clients, helping them achieve their business objectives and maximize their potential.

Job Overview

• Our client in the in the Electrical / Electronics industry needs a social media/office support personnel, someone with great time management and multitasking skills, to formulate strategies to build a lasting connection with customers on different social media platforms with the intention of driving sales while also supporting the daily operations of the business.

Responsibilities

Content Creation:

• Creation and execution of social media marketing campaigns to drive sales and product awareness; Developing engaging and product-based contents via Facebook, Twitter, LinkedIn, Instagram, TikTok, JiJi, etc
• Planning and scheduling posts using social media management tools; Monitoring social media metrics, analysing performance, and preparing reports to assess the effectiveness of social media strategies.
• Interacting with followers and responding to comments, messages, e-mails, phone calls and other inquiries professionally to maintain a positive online presence.

Administrative Support:

• Scheduling appointments, meetings, and maintaining calendars for official purposes while also ensuring prompt and professional responses to all requests
• Welcoming customers warmly; maintaining and accounting for office supplies, equipment, and inventory as needed.
• Drafting and formatting documents, reports, presentations, and maintaining an organised filing system.
• Supporting the organisation and coordination of office events, meetings, and other activities.
• Inputting and managing data, maintaining accurate records, and maintaining databases

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Qualifications and Skills

• Bachelor’s Degree / HND in any related field.
• Minimum of 1 year experience on a Social media role
• Strong knowledge in the usage of social media platforms
• Ability to work independently and collaboratively
• Strong organisational and time management skills, with the ability to meet tight schedules.
• Excellent communication and interpersonal skills to work effectively with colleagues and customers.
• Proximity to location is an added advantage.