Front Desk / Admin Officer

Job Description

Company Overview:

PalmPay is a fast-growing Africa-focused fintech company launched in 2019. Through its mobile payments platform, PalmPay provides users with a range of seamless financial services designed to simplify transactions and improve financial inclusion.

Job Title:

Front Desk / Admin Officer

Location:

Nigeria

Employment Type:

Full-Time

Job Description:

PalmPay is seeking a proactive and organized Front Desk / Admin Officer to serve as the first point of contact for visitors, manage office operations, and support administrative functions. The role requires someone who can handle multiple responsibilities with professionalism while ensuring the office runs smoothly.

Key Responsibilities:

• Welcome visitors and direct them to the appropriate staff or department.

• Manage calendars, appointments, and meeting schedules.

• Prepare correspondence, reports, presentations, and spreadsheets.

• Process and reconcile staff reimbursement and payment requests.

• Handle telephone calls, emails, and other official communications.

• Oversee the office budget and maintain a professional corporate image.

• Provide information about the company, including address and directions.

• Manage procurement of office supplies, maintain records, and oversee orders.

• Receive and distribute letters, parcels, and other deliveries.

Requirements:

• Minimum of 2 years of experience as a Front Desk Officer, Administrative Assistant, or similar role.

• Bachelor’s degree in Business Administration, Public Administration, or a related field.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent organizational and multitasking abilities.

• Ability to handle multiple projects and meet deadlines with minimal supervision.

• Strong communication skills and professional telephone etiquette.

• Flexible and adaptable to changes in priorities and schedules.

• Excellent interpersonal skills with the ability to engage with staff and stakeholders at all levels.