Front Desk Officer

Job Description

Job Title: Front Desk Officer

Location: Abuja (FCT)
Employment Type: Full-time
Salary: ₦100,000 – ₦150,000 monthly

Job Summary

Tempkers Limited is seeking a professional, courteous, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients, visitors, guests, and other stakeholders.

The successful candidate will manage the reception area, handle telephone calls and enquiries, schedule appointments, receive correspondence and deliveries, and provide general administrative support to ensure the smooth running of the office.

Key Responsibilities

Reception & Visitor Management

• Welcome and attend to visitors, clients, and guests professionally.
• Direct visitors to the appropriate person or department.
• Maintain a friendly and professional reception environment.
• Maintain visitor records where required.
• Provide accurate information and assistance to visitors.

Telephone & Communication

• Answer and direct incoming calls professionally.
• Take and relay accurate messages.
• Respond to general enquiries and office emails where required.
• Escalate enquiries requiring specialised assistance.

Appointment & Calendar Management

• Schedule and coordinate appointments and meetings.
• Maintain an organised office calendar.
• Confirm appointments and communicate changes.
• Assist with meeting room scheduling and preparation.

Correspondence & Office Administration

• Receive, sort, and distribute correspondence, documents, and deliveries.
• Maintain records of received and dispatched documents.
• Assist with printing, scanning, photocopying, filing, and basic document preparation.
• Provide general administrative and clerical support.
• Monitor basic office supplies and report replenishment needs.

Recordkeeping & Customer Service

• Maintain accurate physical and electronic records.
• Handle company, client, and staff information confidentially.
• Provide professional assistance to clients and visitors.
• Handle basic enquiries and complaints calmly and professionally.
• Maintain a positive customer experience at the front desk.

Office Coordination

• Coordinate with departments to facilitate smooth communication.
• Assist with meetings, appointments, and visitor arrangements.
• Support management and staff with routine administrative tasks.

Requirements

• Bachelor’s Degree, HND, or OND in Business Administration, Office Administration, or a related field.
• 1–2 years of experience in front desk, reception, customer service, or administrative roles.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer-service skills.
• Proficiency in Microsoft Word and Excel.
• Familiarity with Microsoft Outlook or other email and calendar tools.
• Professional appearance and manner.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize responsibilities.
• Strong attention to detail and confidentiality.
• Ability to work effectively in a fast-paced office environment.
• Female candidates are preferred.
• Candidates should preferably reside in Abuja, FCT.
• Preferred age: 23–30 years.

Skills & Competencies

• Excellent communication and telephone etiquette.
• Strong customer-service and interpersonal skills.
• Good administrative and recordkeeping abilities.
• Proficiency in Microsoft Office.
• Strong organizational and time-management skills.
• Ability to multitask and work under pressure.
• Professional, courteous, and approachable manner.
• Ability to maintain confidentiality.

Work Environment

This is a full-time, office-based position. The successful candidate will maintain a professional presence at the reception area and provide consistent front desk and administrative support during working hours.

Application Closing Date: 20th October, 2026.

Note: Only shortlisted candidates will be contacted for the next stage of the recruitment process.