Receptionist

Job Description

Job Title: Receptionist

Location: Ikeja, Lagos
Employment Type: Full-time
Salary: ₦80,000 – ₦120,000 monthly

Job Summary

We are seeking a smart, organised, and customer-friendly Receptionist to join our professional laundry and dry-cleaning company. The successful candidate will manage front desk activities, attend to customers, handle inquiries, and ensure a smooth and positive customer experience.

Key Responsibilities

• Welcome and attend to customers professionally.
• Receive, inspect, and accurately record laundry items.
• Answer phone calls and respond to customer inquiries.
• Handle customer complaints politely and efficiently.
• Maintain accurate records of orders and payments.
• Coordinate with the operations team to ensure timely service delivery.
• Keep the reception area clean, organised, and presentable.
• Perform other front desk and administrative duties as assigned.

Requirements

• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar role is an advantage.
• Excellent communication and interpersonal skills.
• Good organisational and record-keeping skills.
• Customer-focused and professional approach.
• Ability to handle complaints calmly and effectively.
• Attention to detail and accuracy.
• Ability to work effectively in a fast-paced environment.
• Must be smart, organised, and presentable.

Application Closing Date: 30th October, 2026.