Credit Sales Officer (BD)

About PalmPay

PalmPay Limited is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets in this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Overview

• We are seeking a dedicated and goal-oriented Credit Sales Officer to join our team. As a Credit Sales Officer, you will play a vital role in expanding our client base and driving revenue growth by promoting and selling credit products and services.
• You will work closely with clients to understand their financial needs, assess creditworthiness, and provide tailored solutions.
• This role requires strong interpersonal skills, a deep understanding of financial products, and the ability to build lasting customer relationships.

Key Responsibilities

Client Relationship Building:

• Develop and maintain strong relationships with existing clients while actively seeking new business opportunities.
• Understand clients’ financial goals and needs to offer suitable credit solutions.

Credit Assessment:

• Evaluate clients’ credit applications, financial documents, and credit history to determine their creditworthiness.
• Analyze risk factors and use credit scoring models to make informed lending decisions.

Sales and Business Development:

• Promote and sell a variety of credit products and services to individual and business clients.
• Identify potential clients through market research, networking, and referrals.

Customized Solutions:

• Collaborate with clients to understand their financial situation and recommend credit solutions tailored to their needs.
• Explain the features, terms, and benefits of different credit options to assist clients in making informed decisions.

Negotiation and Deal Closure:

• Negotiate terms, interest rates, and repayment schedules with clients to arrive at mutually acceptable agreements.
• Ensure compliance with company policies and regulations during the negotiation process.

Documentation and Compliance:

• Prepare accurate and complete credit applications, ensuring all necessary documentation is provided and verified.
• Ensure compliance with legal and regulatory requirements throughout the lending process.

Sales Targets and Reporting:

• Work towards achieving sales targets and quotas set by the company.
• Maintain accurate records of sales activities, client interactions, and outcomes.

Market Insights and Feedback:

• Stay informed about industry trends, competitive offerings, and market dynamics.
• Provide feedback to the management team about client preferences and market demands.

Qualifications and Requirements

• Bachelor’s Degree in Finance, Business Administration, Economics, or a related field.
• Proven experience (3 years) in sales or business development, preferably within the credit sector.
• Strong knowledge of credit products, lending practices, and financial regulations.
• Excellent interpersonal and communication skills.
• Ability to assess credit risk and make informed lending decisions.
• Results-oriented with a proven track record of meeting or exceeding sales targets.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Strong negotiation and problem-solving abilities.
• Attention to detail and accuracy in documentation.
• Ethical conduct and adherence to confidentiality guidelines.