Front Desk / Office Support Staff

Pete Ground Services Limited

Full Time

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Job Description

Front Desk / Office Support Staff at Pete Ground Services Limited

Pete Ground Service Limited is a premier aircraft cleaning Services Company that prides itself on delivering a comprehensive range of specialized cleaning and support services. With a commitment to excellence, the company has established itself as a trusted partner for clients seeking top-notch solutions in maintaining cleanliness and hygiene across various environments.

Job Summary

We are seeking a Front Desk/Office Support Staff to join our dynamic team. As the first point of contact for our organization, you will play a crucial role in creating a positive and professional impression for our clients, visitors, and employees.
You will be responsible for various administrative tasks and ensuring the smooth operation of our front desk and office area.

Key Responsibilities

Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
Answer and direct incoming phone calls, take messages, and provide information as needed.
Manage and coordinate appointments, meetings, and conference room bookings.
Maintain a tidy and organized front desk and office area, including stocking supplies and ensuring a clean environment.
Sort and distribute incoming mail and packages to the appropriate recipients.
Assist with basic administrative tasks, such as data entry, filing, and photocopying.
Handle inquiries and provide information about the company’s products, services, and policies.
Maintain a visitor log, sign-in/out procedures, and issue visitor badges as necessary.
Collaborate with other staff members to support daily operations and special projects.
Ensure security measures are followed and report any suspicious activities to the appropriate authorities.

Qualification and Experience

High School Diploma (ND / NCE) or equivalent (additional education or certification in office administration is a plus).
Previous experience as a front desk receptionist or office support staff is preferred but not mandatory.
Familiarity with office software and equipment, such as Microsoft Office applications and multi-line phone systems, is advantageous.

Requirements for the Role:

High School Diploma or equivalent; additional education or certification in office administration is a plus.
Problem-solving abilities and adaptability to changing situations.
Confidentiality and integrity in handling sensitive information.
Knowledge of office management and administrative procedures.
Proven experience as a front desk receptionist or office support staff is preferred.
Strong customer service skills and a pleasant, welcoming personality.
Proficient in using office software and equipment, including Microsoft Office applications and multi-line phone systems.
Excellent communication and interpersonal skills.
Attention to detail and the ability to multitask in a fast-paced environment.
Organizational and time management skills.