Retail Sales Associate

Job Description

Retail Sales Associate at Bervidson Group

Bervidson Group is Nigeria’s leading retail and corporate consulting and training firm. We help organizations maximize performance, drive growth, and achieve success through industry-specific solutions, including workshops, seminars, conferences, exhibitions, and other information services.

Job Summary

We are seeking a passionate Retail Sales Associate to provide excellent customer service and contribute to meeting sales targets. Ideal candidates will have strong communication skills, the ability to connect with customers, and a proactive attitude towards resolving issues. Your role is essential in creating a positive shopping experience and contributing to the store’s profitability.

Responsibilities

• Greet and assist customers, ensuring a welcoming shopping experience
• Provide accurate information on products, pricing, and services
• Answer customer inquiries about specific products and services
• Conduct product comparisons to facilitate purchasing decisions
• Cross-sell and up-sell products to enhance sales
• Maintain a fully stocked store display and manage merchandise returns
• Collaborate with the retail team to ensure excellent customer service
• Inform customers about new arrivals and promotions
• Relay customer feedback to the Store Manager
• Stay current with new products and services

Requirements

• Education: B.Sc or HND in Social Sciences or related fields (preferred)
• Experience: Minimum of 2 years in a similar position
• Must reside within or near Lekki, Victoria Island, Ikoyi, Central Lagos, etc.
• Proven experience as a Retail Sales Representative, Sales Associate, or similar role
• Friendly, articulate, and customer-oriented
• Understanding of retail sales processes and consumer behavior
• Familiarity with inventory and shelf merchandising
• Basic math skills and experience achieving sales targets
• Excellent communication and relationship-building skills
• Ability to work well in a fast-paced environment and as part of a team

Application Closing Date

30th October, 2024

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