Commercial & Community Growth Executive

Job Description

About the Company

A commerce and distribution infrastructure company helping consumer brands scale across Africa through community commerce, digital distribution, customer ecosystems, and scalable retail expansion systems.

Job Title: Commercial & Community Growth Executive

Locations: Lagos, Abuja, Port Harcourt, Kano & Enugu

Employment Type: Full-Time

Work Structure: On-site & Field-Based

Role Overview

The successful candidate will be responsible for driving distributor recruitment, distributor activation, customer acquisition, customer retention, sales growth, and territory expansion activities.

This is a performance-driven commercial growth role focused on measurable territory performance and scalable distributor engagement systems.

Key Responsibilities

Distributor Growth & Activation

• Recruit and onboard new distributors
• Support distributor activation, reactivation initiatives, growth, and leadership development
• Maintain engagement with inactive or low-performing distributors
• Support distributor productivity and territory performance growth

Customer Acquisition & Sales Growth

• Convert leads into paying customers and active distributors
• Drive territory customer acquisition initiatives
• Support repeat purchase and customer retention activities
• Build strong customer and distributor relationships

Territory Growth & Community Commerce

• Coordinate community-led growth initiatives
• Support onboarding and engagement activities
• Organize customer and distributor activation campaigns
• Support regional market penetration initiatives

Reporting & Performance Monitoring

• Prepare weekly territory growth and sales reports
• Track distributor acquisition and customer conversion metrics
• Maintain CRM and engagement records

Requirements

• Minimum of 2–5 years experience in:
  • Sales
  • Customer acquisition
  • Business development
  • Territory growth
  • Distributor management
  • Onboarding
  • Community commerce operations
• Experience within retail, FMCG, beauty, wellness, telecom, fintech, or consumer-focused industries is an advantage
• Strong communication and relationship-building skills
• Grassroots growth or field sales experience preferred

Skills & Competencies

• Customer acquisition
• Distributor acquisition
• Sales conversion
• Territory growth
• Relationship management
• CRM & reporting
• Community commerce coordination
• Communication & persuasion