Technical Support Intern

Technical Support Intern at Maxitech Global Investment Limited

Maxitech Global Investment Limited is a leading ICT distribution company based in Ikeja, Lagos. We are dedicated to delivering top-quality ICT products and services to our clients. As part of our commitment to empowering young professionals, we seek a motivated and tech-savvy individual to join our team as a Technical Support Intern.

Job Description

As a Technical Support Intern, you will assist the Technical Support team in diagnosing and resolving technical issues while ensuring customer satisfaction. This internship offers a valuable opportunity to gain practical experience in the ICT industry.

Key Responsibilities

• Troubleshoot and resolve hardware, software, and network-related issues.
• Provide technical support to clients via phone, email, or in-person.
• Assist in the installation, configuration, and maintenance of ICT equipment and software.
• Document technical issues and their resolutions for future reference.
• Support routine system maintenance and updates.
• Collaborate with other departments to ensure seamless technical operations.
• Stay informed on the latest ICT trends and products.

Qualifications

• Education: A degree in Computer Science, Information Technology, or a related field (recent graduates or NYSC members are encouraged to apply).
• Technical Skills: Basic knowledge of computer hardware, software, and networking.
• Soft Skills: Strong problem-solving, analytical, communication, and interpersonal skills.
• Tools: Proficiency in Microsoft Office Suite and other relevant tools.
• Attitude: Proactive and eager to learn.

Salary

₦70,000 – ₦80,000 Monthly

What We Offer

• Hands-on experience in ICT technical support.
• Opportunities to develop your skills and grow professionally.
• A supportive and collaborative work environment.

Application Closing Date

24th January, 2025

How to Apply

Attach CV and a Cover Letter.

See Also: Technical Support Engineer at Korapay