Customer Representative

Job Description

Company Overview:
Riltouche is a fast-growing premium car care brand based in Abeokuta, offering high-quality vehicle wash and detailing services with a unique lifestyle touch. We are committed to delivering exceptional customer experiences through professionalism, hospitality, and excellence in service.

Location: Leme, Abiola Way – Abeokuta
Employment Type: Full-Time
Start Date: Immediate

Job Summary
We’re seeking a smart, confident, and well-spoken female Customer Representative to be the welcoming face of Riltouche. You will handle client engagement, coordinate service flow, and ensure a seamless customer experience from entry to exit.

Key Responsibilities

• Welcome and attend to walk-in customers in a friendly and professional manner
• Handle customer inquiries, bookings, and feedback (in-person and via phone/WhatsApp)
• Coordinate service flow between customers and the detailing team
• Keep accurate records of customer interactions and daily service logs
• Represent the Riltouche brand confidently and professionally

Requirements

• Female candidate only
• Good command of spoken and written English
• Strong interpersonal and communication skills
• Polite, professional, and well-presented appearance
• Basic ability to use social media platforms and record-keeping tools
• Previous customer service experience is an added advantage (but not mandatory)

Work Schedule

• Monday to Sunday (with one day off per week once the full team is in place)